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Customer Service

Payment Information

On this website we currently accept VISA, MasterCard and Maestro credit cards and PayPal.
Payment will be made in local currency as indicated in your shopping cart.

Credit Cards

If you are paying by credit card, you must provide your card details when placing the order. The value of your purchase(s) will be debited from the applicable card once your order is ready to be shipped.

Our credit card transactions are processed by Ingenico, previously Ogone – an international service provider guaranteeing secure online payments. Columbia does neither access nor store your credit card details.


You can also choose PayPal for a safe and simple payment. Paypal is an international payment solution providing secure electronic money transfer.

If you select PayPal, in the checkout process you will be directed to the PayPal page where you can log into your account to confirm the payment or create a new PayPal account if you are not yet registered.

Registering for PayPal is free. You simply need to set up your account once and connect it to your credit card or bank account. You can then safely shop on any participating website without having to enter any payment details for your online purchases.


We are using a Symantec validated SSL technology to ensure that your personal data, credit card details and login credentials are safe with us. The green bar in the URL guarantees that all sensitive information on this page is encrypted and cannot be read by third parties.

Le transazioni svolte con alcune carte di credito e debito possono essere gestite con i protocolli Verified by Visa o Mastercard SecureCode; questi prevedono un ulteriore processo di autenticazione per i pagamenti online allo scopo di garantire ancora più sicurezza durante la transazione.